Frequently Asked Questions
Find answers to common questions about our apparel and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a change within 1 hour of placement by contacting our support team.
Are your materials sustainably sourced?
Vat19 is committed to ethical fashion. We partner with suppliers who prioritize organic cotton, recycled polyester, and fair labor practices.
Do you restock items that are sold out?
Popular items are frequently restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
How should I care for my Vat19 garments?
To maintain the longevity of your clothing, we recommend following the specific care instructions on the inner label, typically involving cold washes and low-heat drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.